ABOUT US

ProCare Carpet Cleaning was operated for many years before being purchased in 1991 by Wendy Kissel. Wendy was able to build a customer base of 500 and building that to a database of over 6500 customers. When considering selling the business, the search was on for the best fit for the thriving company. When Russell Mikesell approached Wendy with interest in acquiring ProCare, she immediately knew he was the perfect person to take over. Which started the transition to Mikesell’s ProCare Services.

Mikesell's Procare Services Russsell Mikesell And Wendy Kissell 2019

Why Choose Us?

There are a variety of factors to consider when selecting a cleaning or restoration company. We believe that Mikesell’s Pro-Care Carpet Cleaning will meet all of your requirements.

Our Company Has:

Education. Mikesell’s PRO-CARE is certified by the IICRC, which is the most widely recognized body of certification in the world for carpet & upholstery cleaners.
Experience. Mikesell’s PRO-CARE has served Middletown, Ohio and the surrounding areas since 1972. Our technicians are experienced in cleaning all types of carpet and fabric, as well as every soiling condition known to our industry.
Systems. Our Rotary Extraction steam cleaning machines are the most advanced on the market. They provide maximum soil and spot removal without leaving a sticky residue or soaking your carpet.
Reputation. Mikesell’s PRO-CARE’s reputation is second to none. More than 80% of our business comes from repeat customers. We gratefully serve more than 7,000 customers, and we are members of both the Chamber of Commerce and the Better Business Bureau with a spotless record. We are now also part of the AAA Auto Club’s Show Your-Card-And-Save program.
Guarantee. Due to the nature of certain stains, it is not possible to guarantee total color/texture restoration. Factors of installation, deterioration and household cleaners that are disguised cannot be predicted in the hands of the most careful workman. Some stains such as ink, dyes, paint, pet staining, and odors cannot be removed, in which case a repair can be made for an additional charge. We will gladly re-clean any area you’re not happy with if the above circumstances do not apply.

Mikesell’s has served commercial clients for over 16 yrs focusing on proprietary maintenance programs. With the acquisition of ProCare Carpet Cleaning in 2018, I decided to complete the two great companies into one creating Mikesell’s Procare Services so that we could offer a multitude of services to commercial and residential clients. One phone call , one company, one invoice! We value a personal relationship with each and every customer, and will always do everything possible to exceed your expectations. We are always striving for excellence as we continue to search for the latest advancements in cleaning technologies.

Visit the Middletown Journal News article about Mikesell’s Pro-Care Carpet Cleaning. For 48 years Mikesell’s Pro-Care Carpet Cleaning has been the Middletown, Ohio trusted choice.

We look forward to serving YOU.

48 YEARS EXPERIENCE

Russell Mikesell IIIPresident

I started out in the finance world and I recognized a need for commercial clients. After extensive market research & IICRC training I then started a commercial Facilities Cleaning & Floor Care company. Within a few years with an emphasis on proprietary maintenance programs for salons, medical facilities, restaurants, hotels & schools we took off soaring into an untapped market for commercial clientele. The goal was to offer a one stop shop for all facilities needs. I pride myself on stone restoration & maintenance programs which are services that our company also offers. With the acquisition of ProCare Carpet Cleaning in 2018, I decided to complete the two great companies into one creating Mikesell’s Procare Services so that we could offer a multitude of services to commercial and residential clients. One phone call , one company, one invoice!

Michelle MikesellVP of Operations

Michelle VonStein-Mikesell, VP of Operations: I’ve spent 20yrs as an executive assistant all while raising two wonderful young men. Being a mother is the best title I’ve ever achieved however being the right hand in a company is very rewarding as well. So when I was asked to become the VP of Operations for Mikesell’s, I gladly accepted. With my administrative and strong leadership skills I knew I could increase productivity and efficiency within the workplace. The first goal was to bring the company into the technological world with streamlining invoicing, scheduling, inventory control and quality control. I’ve also increased technician salaries and offering performance bonuses. This has empowered the technician to take more pride in their work and be rewarded for such and not just making a sale! This has increased efficiency, accountability and customer service. I strive on excellence and providing a superior service to all our clients as do all our technicians. I believe when a supervisor leads by example, the staff will not only follow but lead in their own right.

Christopher PlummerLead Service Technician

I bring 18 yrs of experience being certified IICRC in CCMT, WRT, CCT, UFT and HVAC. I started with ProCare over 2yrs ago and when told the company was being sold, I was concerned. After meeting with Russell, I was reassured that my job was secure and I could continue to advance with the already successful company. I run a tight ship and I am hands on with technicians. The changes that have been implemented thus far has significantly improved efficiency in work orders, scheduling and maintenance. All of our technicians are certified and receive continuous education to ensure we are up to date on the best cleaning techniques and products available. Having a hands on owner and operations supervisor allows me to better serve our clients needs and our technicians. Mikesell’s Procare Services has shown me that the future is very bright!

Wendy KisselCommercial Sales

I owned ProCare for 27 yrs and when deciding to retire and sell my business, Russell was the best fit to continue on with the exceptional company I had built. When I was asked to help with commercial sales for the new owners it was a pleasure to accept. Offering my insight and knowledge has been proven to be a valuable asset to Mikesell’s. In my spare time I volunteer with Rotary Club International of Middletown, Cincinnati, Monroe and Springboro. I belong to many organizations serving in and around the Middletown area. Mikesell’s gives back to their community and it’s my pleasure to strengthen that relationship. I live by the motto “Service above self” that same motto is enforced with Mikesell’s.

TESTIMONIALS

I really appreciate this great company for their reliable service and courteous employees! My carpet is almost 20 years old but after they left it looked like new! Thanks so much for a great job and reasonable cost!

Barb Barker

If I could give this company more than five stars I would. Chris came to our home for a whole house carpet clean (we have 3 levels) so there was a lot to clean. The carpet is a few years old and we have kids and pets so there was a bit of a challenge, but you would never believe that looking at the finished product. They were so knowledgeable, not only about carpets, but also gave great tips about our ceramic tile in the kitchen. The owner even came out and gave us free spot cleaner!!! We will never use anything but this product now!! We have used several carpet cleaning places over the years, but we I’ll never have to try again because we have found the best!! Call them, you will be happy you did!!

Suzie Armbruster

One hour response on water flood. Great service, friendly and knowledgeable. Thank u for everything!

Art Frasik