It is our pledge to render careful, thorough, professional cleaning service with alert consideration of the following; In most instances 100% stain removal is achieved.
Due to the nature of certain stains, it is not possible to guarantee total color/texture restoration. Factors of installation, deterioration and household cleaners that are disguised cannot be predicted in the hands of the most careful workman.
We encourage you to call us with any questions or concerns about your carpet. Some stains, inks, dyes, paints, pet stains, odors and burns are permanent and cannot be removed, in which case, a repair can often be made at an additional charge.